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We read everything and reply to everything, usually within two business days. If you are reporting a wrong figure on a provider page, the report link on that page is faster — it goes straight to the moderation queue with the provider already attached.

Only used to reply. Stored encrypted, deleted after 24 months.

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If you work at a provider

Claim your listing instead — you get to correct the data yourself, set who you want to be matched with, and receive introductions. It is free and reviewed in two business days.